Stay connected with field personnel using the mobile app

Support your field technicians, inspectors and drivers wherever they are, whatever their need.

  • Use Praxedo on virtually any mobile device.

    multidevice multiterminal application for field workers

    The Praxedo mobile app works on the device with the operating system that suits you:
    – Smartphone, tablet, laptop
    – Android, iOS, Windows Phone 8.1, Chrome

    > Find out more about the mobile app
  • Support field personnel online and offline

    offline mobile application

    Field technicians, drivers and inspectors sometimes work in areas where there is no cellular or Wi-Fi service. That’s why the Praxedo mobile app also has offline capability.

    > Find out about the online/offline hybrid app
  • Schedule updates in push mode

    When changes are made to their schedule, field personnel can be updated on their mobile device in real time.

  • Use the map-based view of the schedule in the mobile app for greater efficiency

    Affichage cartographique sur l'application mobile

    Field personnel can use the map-based display on the mobile app to see all the day’s jobs, the fastest route to their destination, as well as monitor stock levels for any needed parts.

  • Get clear on work order details to save time and money

    Field personnel can check out work order details, including site addresses, customer contact information, as well as a description of the job to be done.

  • Create work orders from the mobile device

    creating a work order on a mobile device

    Empower field personnel by allowing them to create work orders directly in the field.

  • Self-schedule work orders

    auto-planification

    By looking at the work order list on the Praxedo mobile app, a field technician/resource can plan their own service visit to a nearby customer.

  • Reschedule work orders from your mobile device to complete more jobs each day

    rescheduling work orders

    Field personnel can allocate work orders they can’t fulfill to other team members directly using their mobile device.

  • View plans or technical instructions to better understand job requirements

    technical drawing attached

    Field personnel are better positioned to successfully complete work orders with attachments accessible from their mobile device that provide additional assistance on a job.

  • View work order history to better serve customers

    Viewing previous work orders in the archive

    Field personnel can access full history of work orders completed for the same customer, site, or piece of equipment from their mobile device.

  • Increase efficiency with GPS navigation

    GPS navigation

    From the work order address in the application or the geographical coordinates of a piece of equipment, field personnel can be guided to the next site by Google Maps Navigation, TomTom or Plan. There’s no need to re-enter the data in your navigation app.

  • Capture time spent by field technicians on activities

    Capturing activities

    Use a mobile device to capture time spent by field personnel on various activities, including work orders, travel, and break time.

  • Save time using paperless forms for service reports

    Various paperless forms

    Using their mobile device, field personnel can fill out service reports directly consisting of clickable drop-down menus, checkboxes, photos and signature fields.

    > Find out more about paperless forms
  • Benefit from the enriched photo feature

    photo enrichie annitée

    Field personnel can save the GPS location of photos when they’re taken and make notes on them in the Praxedo application.

  • Gather data from connected objects and add it to Praxedo reports

    champ module interfacer des objets connectés

    The Praxedo mobile app can communicate with connected objects through a module field. With this feature, a field technician can gather data from a measuring device ― whether it’s a seal test, combustion analysis, or leak detection ― and add it to a Praxedo service report.

  • Validate reports with automatic data control for better quality assurance

    To ensure that high-quality data is entered in mobile forms, parameters can be set to check data accuracy or completeness. These checks can alert field personnel to entry errors and block report validation.

  • Track items and parts consumption for better inventory management

    items consumption management

    Field personnel can capture items and parts consumed during a work order using an embedded items catalog with a bar code or label search function.

  • Check spare part stock levels

    Gestion des stocks mobile

    Field technicians can check the stock levels in their vehicle for any given part. If the part isn’t available, the company’s ERP interface will allow the technician to view the closest stock and quantity available, then reserve or order the part.

  • Enjoy the convenience of Google Wear compatibility

    Field personnel can review their daily schedule, launch navigation help, and report their current activities from their Google Wear connected watch.

  • Sync your Praxedo schedule with other calendars

    Synchronisation des agendas

    Field personnel can sync their Praxedo schedule with other calendars, including Outlook and Google, from the Praxedo mobile application.

  • Receive payment onsite

    encaissement sur site depuis le mobile

    Field personnel can accept payments onsite for the completed service. Replacing an electronic payment terminal, the Praxedo payment module connects directly to the mobile device.

Get to the solution faster with remote collaboration

Field technicians and inspectors can collaborate with co-workers to identify problems and find solutions faster, making for happier customers.

  • Connect with other field resources immediately

    module de chat intégré, collaboration, push

    Field personnel need waste no time waiting for advice and assistance from team members with the Praxedo web and mobile instant messaging module.

  • Let Praxedo Share turn photos into shared tools for analyzing problems with a remote expert...

    module de collaboration à distance temps réel

    With Praxedo Share, field personnel can use their mobile device to send a photo to a remote expert, and then interact with them to help resolve an issue. Zooming in on the photo, drawing on it, as well as adding comments are some of the tools available.

    > Find out more about remote collaboration

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