Optimize scheduling

Effectively prepare and plan field personnel schedules.
Discover how intelligent scheduling saves time and money.

  • Enjoy the at-a-glance view of field personnel’s daily and weekly schedules.

    planning jour ou semaine

    View field technician, inspector and driver activity and work order status in the blink of an eye.

  • Optimize routes in seconds with Praxedo SmartScheduler

    Optimisation des tournées

    With Praxedo’s new SmartScheduler module, it will only take schedulers a few seconds to optimise their field technicians’ schedules to minimise the distance they travel.

    > Find out more about Praxedo SmartScheduler
  • Make dispatching easier with drag and drop scheduling

    drag and drop

    Dispatchers can simply drag and drop to move work orders, change the schedule, and allocate jobs to other workers.

  • Use map-assisted scheduling to ensure scheduling alignment

    map assited scheduling

    Dispatchers can check the efficiency of schedules by displaying them on the map. If modifications are needed, update them with just one click directly from the map.

    > Find out more about map-assisted scheduling
  • Schedule effectively under specified constraints

    schudeling under constraints

    Dispatchers can easily adjust schedules to meet the customers’ time constraints, in addition to observing the skills defined for field technicians.

  • Make bulk work order processing easier and faster

    mass work orders processing

    With just one click, dispatchers can schedule or discard a selection of work orders.

  • Create a team schedule

    scheduling by team

    Link several teammates to a work order and monitor each field resources’ working time.

  • Automate scheduling of recurring work orders

    scheduling recurren work orders

    Automate the scheduling process for recurrent work orders at the customer, site or equipment level.

    > Automate scheduling of recurring work orders
  • Configure industry-specific indicators

    Configure your industy-specific indicators

    Dispatchers can perform searches using advanced filters and save them to create indicators specific to the activity.

Know where field personnel are located with global positioning

Monitor technicians, inspectors or drivers in the field, at a glance.

  • Display field resources’ position on the map

    Displaying field workers’ positions on the map

    Locate field resources’ activities using their mobile devices’ GPS.

  • Track your vehicles using global positioning in real time

    géolocalisation partenaires

    Using the Praxedo built-in connectors, GPS positions transmitted by tracking devices are uploaded directly to the Praxedo account so the dispatcher always knows where resources are located.

    > Find out more about global positioning features.
  • Check for consistency between stops and work orders

    Checking for consistency between stops and work orders

    Identify stops associated with work order schedules and non-work-related stoppages.

Stay on top of work orders by monitoring field activity in real time

Identify routes at a glance and manage emergencies in real time

  • Drive productivity and customer satisfaction using the real-time overview of field personnel activities

    activités

    With the real-time reporting features, dispatchers know at all times if field personnel are available, on the move, or dealing with a service call. They also know if field personnel are ahead or behind on their schedule for the day.

    > Find out more about real-time activity reporting
  • Schedule a work order to respond to a service call or an emergency

    scheduling in emergency

    At any time, dispatchers can identify the field resource who is nearest to an emergency location, immediately available, and has the required skills to handle the service call. The dispatcher can then allocate a work order.

  • Get the big picture with the Praxedo Cockpit dashboard

    Tableau de bord, indicateurs "métiers"

    With Praxedo Cockpit, operations managers can track their service indicators pro-actively and take corrective actions.

    > Find out more about Praxedo Cockpit
  • Monitor Key Performance Indicators (KPIs) with the Praxedo Analytics module

    Analytics kpi

    With the Praxedo Analytics module, dispatchers can monitor and analyze KPIs in real time.

    > Find out more about Praxedo Analytics
  • Track field personnel activities with the Praxedo Activity Report

    Activity report

    Dispatchers can use the activity report to analyze field workers’ working time.

Start with Praxedo ― the cloud-based field service software

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