Dispatcher

View both your field workers’ activity and the status of

work orders in the blink of an eye.

With Praxedo’s new SmartScheduler module, it will only take schedulers a few seconds to optimise their field technicians’ schedules to minimise the distance they travel.

Simply drag and drop to move work orders, change the schedule and allocate it to another worker.

Check the consistency of your schedules by displaying them on the map and modify them directly from the map with just one click.

Observe your customers’ time constraints and the skills defined for your field workers

Schedule or discard a selection of work orders with just one click.

Link several teammates to a work order and monitor each worker’s working time.

Automate the creation / scheduling process for recurrent work orders at customer, site or equipment level.

Perform searches using advanced filters and save them to create indicators specific to your activity.

Locate your field workers’ activities using the GPS feature of their mobile devices.

Praxedo’s connectors mean the GPS positions transmitted by your tracking devices are uploaded directly to your Praxedo account.

Reports enable you to identify those stops associated with work order schedules and unjustified stops.

You know at all times if your field workers are available, on the move, dealing with a work order… And even if they ahead or behind in relation to their schedule for the day.

At any given time, you can identify the worker who is nearest to you in terms of distance or time (traffic info), who is immediately available and who has the required skills, then allocate a work order to them.

With Cockpit, business activity managers can track their service indicators pro-actively during the day and take corrective actions.

With the Analytics Module available in the Field Service software Praxedo, you can monitor and analyze in real time your KPIs.

Use the activity report to analyze field workers’ working time.