Real-time and responsive: The new standard for after-sales service
In the after-sales service business, every minute counts. Customer satisfaction is directly proportional to service speed and the customer’s ability to get their business back […]
In the after-sales service business, every minute counts. Customer satisfaction is directly proportional to service speed and the customer’s ability to get their business back […]
Today, most service organizations recognize that the right software and paperless processes are key to reducing operating expenses. All it takes is the right technologies […]
In 2018, it’s no longer adequate to manage field service subcontractors with a simple Excel file. To ensure customer satisfaction — the primary goal of […]
The customer visits that technicians, engineers, auditors, inspectors and delivery drivers need to make can become very expensive for service companies. With the right software, […]
Every day, your field service technicians face challenges while they’re on the move. Sometimes, they can’t get in touch with a customer. Other times, they […]
