The maintenance services smart cities need
Smart cities are loaded with sensors in urban infrastructure and street furniture. And they all need predictive maintenance. As cities evolve to 5G and […]
Smart cities are loaded with sensors in urban infrastructure and street furniture. And they all need predictive maintenance. As cities evolve to 5G and […]
The beginning of the year is always a time for resolutions. But this year, you’re going to stick to all of them. You’ll get a […]
Due to the potential environmental and health consequences, air conditioner installations and maintenance must be completed according to a specific set of rules. For […]
At some point, every growing service company has to consider outsourcing part of its field operations. They’re facing many challenges: reducing costs, increasing agility in […]
Because maintenance technicians are always on-the-move, they’re particularly vulnerable to threats from hackers. When a cybersecurity policy is implemented, it must include awareness measures and […]
On-site maintenance technicians are regularly called upon to meet with extremely stressed customers. The key for technicians is to know which behaviors to adopt and […]
Scheduling field service activities is a subtle art that must consider a large number of factors. The latest generation of field service management software […]
Due to the nature of their jobs, maintenance technicians are exposed to many risks. Outsourcing maintenance makes managing their safety even more complex. Here are […]
Breakdowns and downtime affect the productivity and efficiency of almost every business activity. The bigger the business, and the more complex its infrastructure, the more […]
Managing technician mobility is a challenge for every service company. Unexpected events and emergencies happen all the time, adding complexity that makes schedule creation and […]
Blockchain technology traces the entire life cycle of service calls to help field service providers improve customer satisfaction and avoid disputes over compliance with contractual […]
With the growth of Building Information Modeling (BIM), the Internet of Things (IoT), artificial intelligence (AI) and augmented reality (AR), the construction industry is experiencing […]
Providing services for water management and sanitation systems is a challenging business with a wide range of requirements. Wastewater must be collected and disposed of, […]
Drones can be used to inspect sites that are hard for maintenance technicians to access. And their sensors send back data for real-time analysis. As […]
From the Internet of Things (IoT) to drones and artificial intelligence…the railway industry continues to capitalize on technologies that make maintenance ever-more predictive. SNCF, France’s […]
Because the labor market doesn’t have any really good profiles for maintenance technicians, service companies must develop a branding strategy that will help them attract […]
Meticulous, punctual, pleasant … the ideal field technician brings a number of interpersonal skills to their role. They’re also able to adapt to using a […]
A growing number of companies have realized that switching to predictive maintenance helps them reduce operating costs and extend equipment lifespan. As a result, there […]
Familiarizing users with the project, communicating about benefits of the change, and training the teams …. These are just some of the change management prerequisites […]
Managing service activities in the field can quickly become very complex. As you send more technicians to more customer sites, disjointed communications and cumbersome administration […]
