Field service management: 7 tips for successful digital transformation
The digital transformation that’s underway today affects the service industry as much as any industry. But, moving to digital field service management is not just […]
The digital transformation that’s underway today affects the service industry as much as any industry. But, moving to digital field service management is not just […]
Smart service scheduling that incorporates traffic information and highly precise spare parts management. This is just one of the ways new technologies can significantly reduce […]
There are any number of quality standards, certifications, and methodologies you can follow to improve the quality of maintenance services. Here’s an overview of 5 […]
“Generation Y” is the term we use for those born between 1980 and 2000. This generation has been entering the labor market for a number […]
Robotic process automation (RPA) automates tedious and repetitive tasks by entrusting them to bots. With RPA, maintenance providers can improve productivity and quality of service […]
Customer satisfaction is the key to success for every service company. To ensure customer satisfaction, there’s nothing like a technician who shows up at the […]
With virtual reality, you can immerse job candidates in their future work environment to better assess their ability to fill the position. And, you can […]
Managing technician mobility is a challenge for every service company. Unexpected events and emergencies happen all the time, adding complexity that makes schedule creation and […]
Breakdowns and downtime affect the productivity and efficiency of almost every business activity. The bigger the business, and the more complex its infrastructure, the more […]
The Internet of Things (IoT), artificial intelligence, additive manufacturing … the factory of the future relies on digital technologies. The ability to manage all of […]
