6 technologies that help maintenance providers add value
Today, there are a number of technologies that allow maintenance providers to remotely interact with customers and troubleshoot issues. From community spaces and video tutorials […]
Today, there are a number of technologies that allow maintenance providers to remotely interact with customers and troubleshoot issues. From community spaces and video tutorials […]
The world of service is increasingly competitive. Whether you provide installation, aftermarket service or maintenance, your customers are always demanding more. The slightest mistake or […]
The digital transformation that’s underway today affects the service industry as much as any industry. But, moving to digital field service management is not just […]
Smart service scheduling that incorporates traffic information and highly precise spare parts management. This is just one of the ways new technologies can significantly reduce […]
There are any number of quality standards, certifications, and methodologies you can follow to improve the quality of maintenance services. Here’s an overview of 5 […]
“Generation Y” is the term we use for those born between 1980 and 2000. This generation has been entering the labor market for a number […]
Robotic process automation (RPA) automates tedious and repetitive tasks by entrusting them to bots. With RPA, maintenance providers can improve productivity and quality of service […]
Customer satisfaction is the key to success for every service company. To ensure customer satisfaction, there’s nothing like a technician who shows up at the […]
With virtual reality, you can immerse job candidates in their future work environment to better assess their ability to fill the position. And, you can […]
The Internet of Things (IoT), artificial intelligence, additive manufacturing … the factory of the future relies on digital technologies. The ability to manage all of […]
New technologies not only help on-site technicians make the right decisions, they help to improve the accuracy of their actions. The future has arrived! […]
With far faster data rates and low-latency transmissions, 5G wireless technology will make it possible to realize the benefits of predictive maintenance and augmented reality. […]
For service professionals, customer relationships are no longer a one-shot deal. In B2B, customers choose technical service providers that can support them over the long […]
Every day, Praxedo publishes blogs written by experts, journalists and bloggers who specialize in the field service management industry and the world of field technicians. […]
When different programming interfaces and web services can communicate with one another, you have new opportunities to integrate business systems and software. For example, you […]
In today’s super-competitive economic environment, moving to digital operations is no longer optional for service companies. The era of paperwork and Excel spreadsheets is over. […]
A dashboard must include key performance indicators (KPIs) that let you monitor activities instantly, in real time and over longer time periods. But, how do […]
Because you run a service company, you’ve realized that using paper to manage the activities of field service technicians is no longer enough to ensure […]
These days, we hear a lot about the importance of data, analytics software, big data and other related topics. It’s not a fad. Computer science […]
Competition is the biggest threat to every field service provider. The service market is constantly growing, and the number of players in every area of […]
