Jun 11

How to choose the right field service management solution: The Field Service Company’s Buyer’s Guide to making the right choice

Posted by : Tania Piunno / Labels : , ,

How to choose the right field service management solution: The Field Service Company’s Buyer’s Guide to making the right choice

You’re a field service professional.
You do installations, repairs, after-sales service and respond to maintenance calls.
 
Your days are full and your hours are numbered.
You have no time to lose.
 
You also realize that your field services are poorly managed.
You could do better.
 
You could use some help:

 
 
 

  • Being more responsive to your customers

  • Automating your business processes

  • Gaining more productivity

  • Improving the quality of reports you send to your customers

  • Tracking jobs in the field

  • Increasing customer loyalty

  • Exchanging information with your technicians

Implementing a field service management software may very well be the answer. But how can you make sure you’re making the right investment for your field service business?
 
We’ve created a guide to help you evaluate your current situation and ensure you choose the right software vendor.
 
The buyer’s guide contains:

  • A practical questionnaire, prepared with you in mind, to help you ask yourself the right questions in order to gain a global view of your current processes and how they can be improved.

  • A set of questions you can use as a baseline during your search for the right supplier. They will come in handy as you interview potential software vendors and will help ensure important information isn’t overlooked.

free download
 
**Please note, once downloaded, you can fill in this document directly from the PDF and save it to your computer. No need for paper.
 

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About the author

Tania is the Senior Marketing Manager for Praxedo North America business unit, based in Montreal, Canada. With a background in Psychology and over 9 years working in technology, Tania has produced and delivered compelling content and led marketing campaigns that have accelerate leads, built trust and helped drive business growth. Before joining Praxedo, Tania held various marketing positions in start-ups as well as publicly traded companies in both the software and hardware industries.

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