Using virtual reality to recruit and train service technicians
With virtual reality, you can immerse job candidates in their future work environment to better assess their ability to fill the position. And, you can […]
With virtual reality, you can immerse job candidates in their future work environment to better assess their ability to fill the position. And, you can […]
Competition is the biggest threat to every field service provider. The service market is constantly growing, and the number of players in every area of […]
With far faster data rates and low-latency transmissions, 5G wireless technology will make it possible to realize the benefits of predictive maintenance and augmented reality. […]
These days, we hear a lot about the importance of data, analytics software, big data and other related topics. It’s not a fad. Computer science […]
Today, a growing number of robots are being used to inspect industrial equipment in areas that are difficult or dangerous for humans to access. Robots […]
Every year, people make predictions. This year, we can expect to see artificial intelligence and blockchain technologies mature and 5G technology emerge. We’ll also […]
Companies that specialize in pest control and disinfection are increasing the number of on-site services they provide, from diagnostics to preventive and curative measures. Using […]
Going digital, optimizing technicians’ routes, using eco-friendly, hosted solutions…there are a number of initiatives that allow maintenance companies to help protect the environment. Unfortunately, […]
Smart cities are loaded with sensors in urban infrastructure and street furniture. And they all need predictive maintenance. As cities evolve to 5G and […]
The beginning of the year is always a time for resolutions. But this year, you’re going to stick to all of them. You’ll get a […]
Due to the potential environmental and health consequences, air conditioner installations and maintenance must be completed according to a specific set of rules. For […]
At some point, every growing service company has to consider outsourcing part of its field operations. They’re facing many challenges: reducing costs, increasing agility in […]
Because maintenance technicians are always on-the-move, they’re particularly vulnerable to threats from hackers. When a cybersecurity policy is implemented, it must include awareness measures and […]
On-site maintenance technicians are regularly called upon to meet with extremely stressed customers. The key for technicians is to know which behaviors to adopt and […]
Scheduling field service activities is a subtle art that must consider a large number of factors. The latest generation of field service management software […]
Due to the nature of their jobs, maintenance technicians are exposed to many risks. Outsourcing maintenance makes managing their safety even more complex. Here are […]
Breakdowns and downtime affect the productivity and efficiency of almost every business activity. The bigger the business, and the more complex its infrastructure, the more […]
Managing technician mobility is a challenge for every service company. Unexpected events and emergencies happen all the time, adding complexity that makes schedule creation and […]
Blockchain technology traces the entire life cycle of service calls to help field service providers improve customer satisfaction and avoid disputes over compliance with contractual […]
With the growth of Building Information Modeling (BIM), the Internet of Things (IoT), artificial intelligence (AI) and augmented reality (AR), the construction industry is experiencing […]
