Using blockchain in field service management
Blockchain technology traces the entire life cycle of service calls to help field service providers improve customer satisfaction and avoid disputes over compliance with contractual […]
Blockchain technology traces the entire life cycle of service calls to help field service providers improve customer satisfaction and avoid disputes over compliance with contractual […]
With the growth of Building Information Modeling (BIM), the Internet of Things (IoT), artificial intelligence (AI) and augmented reality (AR), the construction industry is experiencing […]
Drones can be used to inspect sites that are hard for maintenance technicians to access. And their sensors send back data for real-time analysis. As […]
From the Internet of Things (IoT) to drones and artificial intelligence…the railway industry continues to capitalize on technologies that make maintenance ever-more predictive. SNCF, France’s […]
Because the labor market doesn’t have any really good profiles for maintenance technicians, service companies must develop a branding strategy that will help them attract […]
Meticulous, punctual, pleasant … the ideal field technician brings a number of interpersonal skills to their role. They’re also able to adapt to using a […]
A growing number of companies have realized that switching to predictive maintenance helps them reduce operating costs and extend equipment lifespan. As a result, there […]
Familiarizing users with the project, communicating about benefits of the change, and training the teams …. These are just some of the change management prerequisites […]
Maintainability or “maintenance by design” takes the requirements of maintenance technicians into account when equipment is being designed to ensure the design is optimized to […]
While there’s a clear trend to move toward digital field service management for performance and cost reasons, don’t push it too far. By definition, customer […]
