Due to the potential environmental and health consequences, air conditioner installations and maintenance must be completed according to a specific set of rules. For […]
Because maintenance technicians are always on-the-move, they’re particularly vulnerable to threats from hackers. When a cybersecurity policy is implemented, it must include awareness measures and […]
On-site maintenance technicians are regularly called upon to meet with extremely stressed customers. The key for technicians is to know which behaviors to adopt and […]
Scheduling field service activities is a subtle art that must consider a large number of factors. The latest generation of field service management software […]
Due to the nature of their jobs, maintenance technicians are exposed to many risks. Outsourcing maintenance makes managing their safety even more complex. Here are […]
Blockchain technology traces the entire life cycle of service calls to help field service providers improve customer satisfaction and avoid disputes over compliance with contractual […]
With the growth of Building Information Modeling (BIM), the Internet of Things (IoT), artificial intelligence (AI) and augmented reality (AR), the construction industry is experiencing […]
Drones can be used to inspect sites that are hard for maintenance technicians to access. And their sensors send back data for real-time analysis. As […]
From the Internet of Things (IoT) to drones and artificial intelligence…the railway industry continues to capitalize on technologies that make maintenance ever-more predictive. SNCF, France’s […]
Because the labor market doesn’t have any really good profiles for maintenance technicians, service companies must develop a branding strategy that will help them attract […]
