Why maintenance is so important in the air conditioning industry
With global warming, the number of air conditioners is expected to explode. Optimizing air conditioner maintenance has environmental, economic and health benefits. Here’s why. […]
With global warming, the number of air conditioners is expected to explode. Optimizing air conditioner maintenance has environmental, economic and health benefits. Here’s why. […]
For service companies with field technicians, the economics of optimizing routes and eco-driving can quickly become significant. With a business strategy built around eco-driving, […]
It’s an immovable reality that mobile technicians spend many hours a week in their service vehicles traveling from one customer site to another and back […]
For service professionals, customer relationships are no longer a one-shot deal. In B2B, customers choose technical service providers that can support them over the long […]
“Generation Y” is the term we use for those born between 1980 and 2000. This generation has been entering the labor market for a number […]
As more companies transform to digital operations, service companies must also adapt and move to paperless operations to manage field technicians. To successfully evolve, they […]
Competition is the biggest threat to every field service provider. The service market is constantly growing, and the number of players in every area of […]
These days, we hear a lot about the importance of data, analytics software, big data and other related topics. It’s not a fad. Computer science […]
The beginning of the year is always a time for resolutions. But this year, you’re going to stick to all of them. You’ll get a […]
At some point, every growing service company has to consider outsourcing part of its field operations. They’re facing many challenges: reducing costs, increasing agility in […]
Breakdowns and downtime affect the productivity and efficiency of almost every business activity. The bigger the business, and the more complex its infrastructure, the more […]
Managing technician mobility is a challenge for every service company. Unexpected events and emergencies happen all the time, adding complexity that makes schedule creation and […]
Managing service activities in the field can quickly become very complex. As you send more technicians to more customer sites, disjointed communications and cumbersome administration […]
Whether they’re providing repair, maintenance or aftermarket services, field service technicians are all too often considered only as a cost center when they can also […]
The saying “prevention is better than cure” is very relevant to maintenance activities. In today’s era of big data, Industry 4.0 and the Internet of […]
For most companies, it’s too expensive to have internal teams that maintain equipment. Outsourcing these tasks to specialists from an independent service provider or signing […]
Typically, introducing a new field service management solution requires a comprehensive strategy for change management. Dispatchers and technicians are used to working in a […]
The world of service is increasingly competitive. Whether you provide installation, aftermarket service or maintenance, your customers are always demanding more. The slightest mistake or […]
The digital transformation that’s underway today affects the service industry as much as any industry. But, moving to digital field service management is not just […]
Every day, Praxedo publishes blogs written by experts, journalists and bloggers who specialize in the field service management industry and the world of field technicians. […]