The world of service is increasingly competitive. Whether you provide installation, aftermarket service or maintenance, your customers are always demanding more. The slightest mistake or […]
The digital transformation that’s underway today affects the service industry as much as any industry. But, moving to digital field service management is not just […]
“Generation Y” is the term we use for those born between 1980 and 2000. This generation has been entering the labor market for a number […]
Customer satisfaction is the key to success for every service company. To ensure customer satisfaction, there’s nothing like a technician who shows up at the […]
Managing technician mobility is a challenge for every service company. Unexpected events and emergencies happen all the time, adding complexity that makes schedule creation and […]
Breakdowns and downtime affect the productivity and efficiency of almost every business activity. The bigger the business, and the more complex its infrastructure, the more […]
For service professionals, customer relationships are no longer a one-shot deal. In B2B, customers choose technical service providers that can support them over the long […]
Every day, Praxedo publishes blogs written by experts, journalists and bloggers who specialize in the field service management industry and the world of field technicians. […]
In today’s super-competitive economic environment, moving to digital operations is no longer optional for service companies. The era of paperwork and Excel spreadsheets is over. […]
Because you run a service company, you’ve realized that using paper to manage the activities of field service technicians is no longer enough to ensure […]
