Praxedo recognized in the 2021 Gartner Magic Quadrant for Field Service Management, 5 years in a row22 September 2021
Praxedo, a leading international software provider of cloud-based Field Service Management, today announces it has been recognized in the 2021 edition of Gartner’s Magic Quadrant for 5 consecutive years. Praxedo is positioned this year, based on its low deployment costs, broad integration capabilities and enriched reporting features.
The news comes at a quintessential time, as Praxedo spearheads a major investment plan to strengthen its position as a renowned leader in Field Service Management software for the French market. In 2021, the company has surpassed a significant milestone of 1,000 corporate customers and is aiming for an overall turnover around 17 million euros by the end of the year. Its recognition in the 2021 Gartner Magic Quadrant*, among the world’s best software vendors for Field Service Management, is a true reflection of the durability and continuous growth of its activities.
The Gartner Magic Quadrant evaluates the global market for Field Service Management solutions on an annual basis. Software solutions are assessed on their ability to design a strategic yet innovative vision of their product, as well as on their aptitude to effectively deploy their software for customers.
Lowest deployment costs on the market
In the 2021 edition, Gartner’s Magic Quadrant highlights Praxedo’s low cost of deployment – the lowest on the market. This is made possible thanks to the company’s highly efficient implementation and integration procedures.
Broader connectivity and enriched reporting and analytics
Praxedo has significantly enhanced the connectivity of its solution, whether to ERP solutions, CRM, billing systems or others.
Praxedo is also developing its IoT features and is currently investing in artificial intelligence (AI) to enable its users to improve the quality of data collected in the field.
To utilize this enriched data, the solution has been expanded even further to include a Business Intelligence (BI) tool. The dashboards made available to users allow them to gain greater insight into field activities and to better measure the effectiveness of the work being carried out.
A prominent business strategy on key accounts and their subcontractors
Praxedo has a carefully thought-out business strategy driven by strong growth that allows it to span across leading companies in sectors such as telecommunications and facility management. Consequently, Praxedo can sell its solution to their networks of service providers, thus granting contractors the benefit of having an integrated, unified solution for all of their subcontractors.
«”Our presence in Gartner’s Magic Quadrant, for the 5th time in a row, is a clear sign that our strategy is the right one, both from a product and commercial perspective”, explains Jean de Broissia, co-founder and CEO of Praxedo. “We offer a 100% cloud-based solution that is updated twice a year with new features that our customers can take advantage of. These developments also benefit the networks of technical service providers linked to these major accounts that are equipped with Praxedo. Thus, enabling them to globally oversee all the work orders carried out by their various subcontractors. Not only do we provide a software solution, but we also give them a solid platform to manage their technical subcontractors. For that reason, we have received excellent feedback from our customers, especially in the telecom sector, from contractors and their service providers alike.»
*Gartner report, “Magic Quadrant for Field Service Management”, published on August 31, 2021, by analysts Jim Robinson and Naved Rashid.
Founded in 2005 by Jean de Broissia and Pierre Lavigne, Praxedo is a powerful, cloud-based Field Service Management software solution empowering service companies to increase productivity, streamline business processes and improve customer satisfaction. Customers choose Praxedo for its easy-to-use, highly customisable open web platform and mobile app that integrate seamlessly with third-party systems.
Praxedo has more than 1000 corporate customers of all sizes and from all sectors, and today is the French leader in Field Service Management software solutions. The company is also expanding its international activities, notably across Canada, the United Kingdom, Spain, Portugal, and Germany.
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